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Reports
Review service and workload metrics for the tickets you can access. Business hours: Mon-Fri 09:00-18:00 Europe/Istanbul.
Visible Tickets
0
All tickets currently visible to you
Breached Response
0
Tickets that missed the first response target
Breached Resolution
0
Tickets that missed the resolution target
Resolved In 7d
0
Tickets resolved in the last seven days
Avg First Response
0h
Average business hours to first response
Avg Resolution
0h
Average business hours to resolution
Summary
Tickets by priority
| Priority | Total | Resp. | Res. |
|---|---|---|---|
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Attention required
Breached or approaching targets
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